A Customer Relationship Management (CRM) system is a strategy that companies use to manage
interactions with customers and potential customers.
CRM essentially provides a central place where businesses can keep customer contact details up to date, track every customer interaction and manage customer accounts.
CRM enables a business to deepen its relationships with customers, service users, colleagues, partners and suppliers. It also helps organizations streamline processes, builds customer relationships, increases sales, improves customer service and increases profitability.
CRM system streams existing customers to maximize customer value and avoid customer loss. The system automatically monitors the sales staff to follow up and improve the transaction rate.
Conduct employee life cycle management, support multiple attendance system management, support multiple sets of compensation systems and salary standards .
The system can provide customized contract management process and follow up project process based on personnel , time , completion schedule, etc . It can manage task bar and task calendar to realize the organic combination of business normalization and flow efficiency.
Allowing managers to properly cope with company expenses and reduce business operation risks. It not only makes daily expenses and management fees clear but also enables enterprises to have a deeper understanding of cost.
Includes internal employee communications, schedule management, task notifications , task report records, financial report records and so on. ( messages , events , notice board , reports)